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Returns

You can return your order within 30 days of receipt without giving any reason. Here’s how it works:

Return process

Please place the delivery note inside the package.

Germany:

The shipping and return shipping are free of charge for you.
For your return, you can simply download a free DHL return label.

Download return label here

Pack the items securely, attach the return label to the package and drop it off at a DHL branch or parcel locker.

Returns outside Germany (EU):

For orders from abroad, the customer bears the return shipping costs.
Please send your return sufficiently stamped to the following address:
Thea Mika
Eckstraße 18
66976 Rodalben

Germany

Incorrect or damaged delivery?

If you receive an incorrect item or something is damaged, please send us an email in advance to info@theamika.com with:

  • your order number
  • a short description of the problem
  • photos of the item or the damage
  • We will then take care of a separate and fast resolution

This way, returns are quick and easy – completely hassle-free!